By visiting this Web site, you are accepting the policies and practices described in this notice,
which covers the following topics:
Please note that this Use Policy is subject to change without notice and
that it reflects IHA's current business practices.
This policy is dated October 1, 2005.
Personal Information and Choice
"Personal information" is information about a person that
identifies or describes an individual, including, but not limited to,
his or her name, physical description, home address, telephone number, financial matters,
and medical history, readily identifiable to that specific individual.
An Internet Protocol (IP) address is not considered personal information; however, it is
considered "electronically collected personal information."
"Electronically collected personal
information" we automatically collect includes your computer’s
(or network’s) IP address and statistical information about
which Web pages you visit. If you voluntarily participate in an activity
that asks for specific information (e.g., completing a request for
assistance, personalizing the content of the Web site, sending an
e-mail, or participating in a survey), more detailed data will be
collected. If you choose not to participate in these activities, your
choice will in no way affect your ability to use any other feature
of the Web site.
A Special Note About Children
Children are not eligible to use services that require submission of
personal information and we require that minors (under the age of 18) do not
submit any personal information to us. This includes submitting personal information
as part of a user profile or personalization profile. If
you are a minor, you can use these services only if used together
with your parents or guardians. If you are a minor, you should seek
guidance from your parents.
Information Collected and How it is Used
We do collect personal information directly from individuals who want to use some of
our services. Collection of this information is required to deliver
the specific priscription services.
If you do nothing during your visit to the Web site but browse or download information,
we automatically collect and store the following information about your visit:
- The IP address of your computer or network. The IP address is
a numerical identifier used to direct Internet traffic to you and
generate statistics used in the management of this site.
- The type of web browser and operating system you used.
- The date and time you visited this site.
- The Web pages or services you accessed at this site.
- The Web site you visited prior to coming to this Web site.
- If you downloaded a form, the form that was downloaded.
The information we automatically collect or store is used to improve the content of
our Web services and to help us understand how people are using our services. This
information does not identify you personally and is used for gathering
Web site statistics. The information we automatically collect and
store in our logs about your visit helps us to analyze our Web site
to continually improve the value of the materials available. Our Web
site logs do not identify a visitor by personal information, and we
make no attempt to link other Web sites with the individuals who browse
the IHA's Web site.
What Happens to Information You Submit to Us?
If you choose to submit
information to us, any private information will be used only for the
purposes for which it was provided and will not be shared with another
entity, except as prescribed by law.
If during your visit to
the Web site you participate in a survey or send an e-mail, the
following additional information will be collected:
- The e-mail address and contents of the e-mail.
- Information volunteered in response to the survey.
The information collected
is not limited to text characters and may include audio, video, and
graphic information formats you send to us. The information is retained
in accordance with Government Code.
If You Send Us Email
You may choose to provide us with personal information, as in an e-mail,
with a comment or question. We use the information to improve our service to you or to respond
to your request. Sometimes we forward your e-mail to other state employees
who may be better able to help you, and this staff may be employed
by a different agency within the State or Canada. Except for authorized law
enforcement investigations or as required by law, we do not share
our e-mail with any other organizations.
We use your e-mail to respond
appropriately. This may be to respond to you, to address issues you
identify, to further improve our web site, or to forward the e-mail
to another agency for appropriate action.
If you place an order with
us, we request information from the user on our order form. A user
must provide contact information and financial information, as well as medical history.
This information is used for billing purposes and to fill your
order/request. If we have trouble processing an order, this contact
information is used to get in touch with you.
Automatic Collection of Information/Cookies
Cookies are simple text files stored on your computer by your Web browser.
Cookies created on your computer by using this Web site do not contain "personal
information" and do not compromise your privacy or security.
In order to provide special functionality to the IHA Web site, cookies may be used
that remain on your computer from session to session, unless deleted by you. we use session cookie to
help optimize your shopping experience in our secure server. IHA does not store in cookies
any personal information about you. These cookies are automatically deleted when your web browser is closed.
While cookies are optional for browsing IHA website, they are required for registering, logging on,
shopping or adding items to your cart. If you wish to purchase items or set up an account on
IHA, you will need to accept a IHA cookie. However, if you turn your cookie
option off, you may not be able to access some of the features in our Web site or use interactive
IHA, as developer and manager
of this Web site, has taken several steps to safeguard the integrity
of its telecommunications and computing infrastructure, including,
but not limited, to authentication, monitoring, auditing, and encryption.
Security measures have been integrated into the design, implementation,
and day-to-day practices of the entire state operating environment
as part of its continuing commitment to risk management by using the IBM technology.
This information should not be construed in any way as giving business, legal, or other
advice or warranting as fail proof the security of information provided
through the IHA Web site.
This system is monitored to ensure proper operation, to verify the functioning of
applicable security features, and for comparable purposes. Anyone using this
system expressly consents to such monitoring. Unauthorized attempts
to modify any information stored on this system, to defeat or circumvent
security features, or to utilize this system for other than its intended
purposes are prohibited and may result in criminal prosecution.
Links to Other Sites
This Web site has links
to sites we believe might be useful to you and which may provide services.
When you link to another site, you are no longer on our site and are
Disclaimer of Endorsement
The IHA Web site at times
contains some content that is supplied by third parties and users.
Any opinions, advice, statements, services, offers, or other information
or content expressed or made available by third parties, including
information providers, users, or others, are those of the respective
author(s) or distributor(s) and do not necessarily state or reflect
those of IHA.
Reference herein to any specific commercial products, process, or
service by trade name, trademark, manufacturer, or otherwise does
not constitute or imply its endorsement, recommendation, or favoring
by IHA, and such reference shall not be used for advertising or product
Limitation of Liability
IHA attempts to maintain
the highest accuracy of content on its Web site. Any errors or omissions
should be reported for investigation.
IHA makes no claims, promises,
or guarantees about the absolute accuracy, completeness, or adequacy
of the contents of this Web site and expressly disclaims liability
for errors and omissions in the contents of this Web site. No warranty
of any kind, implied, expressed, or statutory, including, but not
limited to, the warranties of non-infringement of third party rights,
title, merchantability, fitness for a particular purpose, and freedom
from computer virus, is given with respect to the contents of this
Web site or its hyperlinks to other Internet resources.
Choice of Law
Construction of the disclaimers noted above and resolution of disputes
over the disclaimers are governed by the laws of the Ontario, Canada.
This Conditions of Use Policy is subject
to change without notice.